The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Background information:

This position is part of the Oracle PeopleSoft ERP team that supports multiple PeopleSoft systems for different UN Organizations. It has members spread across various locations (Geneva, New York, Nearshore, Offshore) to provide the necessary support in the different time zones

Main duties and responsibilities:

The candidate will provide support during Geneva business hours (09:00 CET to 18:00 CET), irrespective of the location.

Service Management:

• Monitor, prioritize and take ownership of tasks assigned to the Oracle PeopleSoft team ensuring completion within SLA targets. This includes service requests, change requests, incidents, project tasks and others as required

Technical Support:

• Provide support for all Oracle PeopleSoft Hosting SDAs
• Interact with customers when and as required per the supervisor

• Design, install, configure and support Oracle PeopleSoft infrastructure
• Perform PeopleSoft system administration including: installation, configuration, maintenance, troubleshooting for PeopleTools (Application Server, Web Server, Process Scheduler, Integration Broker, Elasticsearch, etc.)Perform Oracle PeopleSoft environment clones
• As per supervisor’s requirement, provide on-call support (remotely using VPN connectivity) outside normal working hours as required on a rotational basis
• Perform other Oracle PeopleSoft administration tasks as required by the current projects, such as:

o Co-ordinate with Oracle Support for resolution of problems and incidents

o Apply Oracle PeopleSoft patches and perform PeopleTools and
application upgrades

o Provide pro-active performance monitoring and capacity planning for
future applications

o Apply security patches for all Peoplesoft components on a regular basis

o Assist in the planning and running of disaster recovery testso Produce documentation as required

o Perform support activities during planned maintenance windows outside of normal working hours

Experience and Skills required:

Essential:

• At least five (5) years of experience in the IT sector

• Proven Oracle PeopleSoft administration experience, including knowledge and support experience of:
  • Oracle PeopleSoft PIA
  • WebLogic
  • Tuxedo
  • Integration Broker
  • Elasticsearch
  • PeopleSoft Upgrade Manager (PUM)
  • SQL
• Experience and knowledge of working with Oracle database and basic understanding of related technologies like:
  • Automated Storage Management
  • Real Application Clusters
  • DataGuard
  • Flashback
  • Recovery Manager
• Good scripting skills using Linux shell, Oracle SQL and/or other automation tools

Desirable:

• Experience in automation

Education:

Essential:

• First university degree in Computer Science, IT, Engineering or related

 Desirable:

• Advanced university degree with focus on Information Technology

Languages:

• English: Expert knowledge is required

UNICC Global Competencies:

• Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
• Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.
• Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.
• Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.
• Knowing and managing yourself: Manages ambiguity and pressure in a self reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.

Compensation:

Fee will be based either on the National Officer salary scales or the Individual Consultancy band levels (for Headquarters) 

• National Officer Salary Scale
• For headquarters, Individual Consultancy band levels will be used

Closing date for applications:

Applications will be accepted until midnight (Geneva Time) on 5 November 2023.

Notes:

• Technical and/or personality tests may be carried out as part of the selection process
• Only short-listed candidates will be contacted
• Though you may not be selected for this advertised position, the UNICC will keep your application in a roster if your profile is deemed to be of potential interest for the Centre. You may thus be solicited by our HR department to participate in an interview for another position

The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation and gender identity.

For applications to be valid, they must contain a motivation letter and the filled Personal History Form.